SHIPPING POLICY
1. Return for Refund/Exchange

No return for items with 30-75% discounts and clearance items Terms and conditions applied.

2. Only Valid for :
  • Items with combo discounts.
  • Defective items.
3. Reservation/Manual Order

Reservation or manual order will not be entertained during the SALE period.

RETURN AND EXCHANGE POLICY
CLEARANCE/ MARKDOWN ITEMS
Strictly no exchange/ return/ refund for clearance and markdown items
EXCHANGE PERIOD
Website : 14 days after parcel is received.
Store : 14 days after purchase
EXCHANGE VENUE
he products can only be exchanged from the same store, terms and conditions applied. Customers are requested to email the CS team at customercare@tashafatnin.my before proceeding with the exchange procedure.
PROMO ITEMS
1. Customers may request an exchange to a different color and size of the same or different collection, subject to availability
2. Terms and conditions are applied for exchanges made during non-sale periods.

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